1. Introduction
Helping Coaches (“we”, “our”, “us”) is committed to protecting your privacy globally. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information across all regions—covering the US, UK, EU, India, Canada, Australia, and other jurisdictions.
2. Information We Collect
2.1 Information You Provide:
-
Contact details (name, email, phone)
-
Business details (role, coaching niche)
-
Payment and billing information (if applicable)
2.2 Automatically Collected Data:
-
Device info (IP address, browser type, time zone)
-
Usage data (pages viewed, referring URLs, session duration)
-
Cookies, log files, web beacons similar to common practices in the industry
3. How We Use Your Information
-
To provide and manage our services and support
-
To communicate (emails, calls, messages)
-
For security, fraud detection, and analytics improvements
-
Marketing purposes (with your consent)
4. Legal Bases for Processing (EU/GDPR Specific)
-
Consent: For optional marketing communications
-
Contract: Service delivery and client support
-
Legitimate Interests: Analytics, fraud detection, improving service delivery
5. Data Sharing & Transfers
-
Shared with trusted service providers (e.g., analytics, hosting)
-
May be processed in countries outside the EU/EEA. We ensure adequate safeguards, such as standard contractual clauses
-
No sale of personal data
6. Data Retention
-
Retained for as long as necessary to fulfill service obligations, legal compliance, or legitimate business purposes
7. Your Rights
Depending on your jurisdiction, you may have rights to:
-
Access, correct, or delete your data
-
Object to processing
-
Request data portability (e.g. under GDPR)
-
Withdraw consent for marketing
-
Lodge a complaint with your local data protection authority
8. Children’s Privacy
Our services are not directed at individuals under 13. We do not knowingly collect data on children.
9. Cookies & Tracking
We use cookies and similar technologies which you can manage through your browser settings.
10. Changes to This Policy
We may update this policy. We’ll notify you of significant changes via our website or email.
11. Contact Us
For questions or requests, reach out to:
Email: sparsh@helpingcoaches.com
Last updated: August 23, 2025